Frequently asked questions

Shipping

Do you ship internationally?


Yes




How much does shipping cost?


Shipping is $4-6 depending on where you reside, this will be calculated at checkout!




How long does shipping take?


USPS estimates 3-5 business days for domestic shipping/2-3 weeks for international shipping after we send them out, scroll down to view our shipping schedule!




Why hasn't my order arrived?


Unfortunately we have no control of your order's delivery once it is in the hands of the post office. We recommend contacting your local post office!




Do you have quicker shipping options?


Email us for express shipping options!





Logo

Can you make me a logo?


Check out this page for information regarding logo designs: click me!




How will you get my logo?


You will be asked to upload your logo after checkout!





Stickers

Are your stickers waterproof?


It depends on the material and varies for each product, check the "sticker care" tab in the product descriptions for details!




​ Do you have bigger/smaller/etc. stickers?


All of our products are listed on our site. If you need something you don't see, send us an email. We can always work on customized products with you!




Can I have a digital file of my sticker design?


If you order labels that include design services, it does not include a digital version of the artwork. The purchase only includes the physical stickers. You can always commission a digital artwork here





Other

Can I purchase if I don't have Paypal?


Once you are redirected to PayPal, you have the option to pay with a card if you don't have a PayPal account.





Store Policies

Logo not uploaded


If we are not provided the necessary information/designs to print your custom stickers, your order may be delayed or canceled.




Logo coupon code


If the 10% coupon code is used for a logo that was not purchased from @instadraw_vhs or @logogenie, the order will be canceled. If a customer is found to have shared the 10% code with others, their privilege to use the discount will be revoked.




Cancellations


Kindly understand that we do not accept returns, refunds, or exchanges after the stickers are printed since these are customized products. If we haven't printed your stickers yet, the order can be canceled, just email us! If an order is canceled, a nonrefundable $0.30 Paypal fee will be deducted from the returned payment.




Shipping Policies


Orders placed before 4pm CST on Sundays will be shipped out by the following Tuesday. All orders placed before 4pm CST on Thursdays will be shipped by the following Saturday.These cutoff times are implemented to ensure that we have enough time to carefully print and package your stickers before sending them off! Please understand that what happens after items are shipped are beyond our knowledge and control. If you have trouble receiving your order please try contacting your local post office first.​ We will not offer to resend your order for free nor will we be held responsible if your order does not arrive due to an inaccurate/insufficient address. International customers are responsible for any customs fees that may be charged by their postal service for foreign packages.




Rights


Customers are responsible for the copyrights of the design they are printing We reserve the right to refuse service to anyone





Shipping Schedule

Logo not uploaded


If we are not provided the necessary information/designs to print your custom stickers, your order may be delayed or canceled.




Logo coupon code


If the 10% coupon code is used for a logo that was not purchased from @instadraw_vhs or @logogenie, the order will be canceled. If a customer is found to have shared the 10% code with others, their privilege to use the discount will be revoked.




Cancellations


Kindly understand that we do not accept returns, refunds, or exchanges after the stickers are printed since these are customized products. If we haven't printed your stickers yet, the order can be canceled, just email us! If an order is canceled, a nonrefundable $0.30 Paypal fee will be deducted from the returned payment.




Shipping Policies


Orders placed before 4pm CST on Sundays will be shipped out by the following Tuesday. All orders placed before 4pm CST on Thursdays will be shipped by the following Saturday.These cutoff times are implemented to ensure that we have enough time to carefully print and package your stickers before sending them off! Please understand that what happens after items are shipped are beyond our knowledge and control. If you have trouble receiving your order please try contacting your local post office first.​ We will not offer to resend your order for free nor will we be held responsible if your order does not arrive due to an inaccurate/insufficient address. International customers are responsible for any customs fees that may be charged by their postal service for foreign packages.




Rights


Customers are responsible for the copyrights of the design they are printing We reserve the right to refuse service to anyone





To estimate when your stickers will be shipped, select the day that you ordered:

 

After your order is shipped off...

Domestic shipping takes 3-5 business days

International shipping takes 2-3 weeks

How far have our stickers gone?